What information do we collect?
If you are a user with general public and anonymous access, the Welsh Government website does not capture or store personal information about you but simply logs your IP address, which is automatically recognised by our web server. This is known as a ‘log file’ which we use to compile site usage statistics.
We welcome your feedback. If you contact us asking for information, we may need to contact other Government departments to find that information. If your question is technical, we may need to pass it to our technology suppliers.
We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we keep a record of your message for audit purposes.
The Data Protection Act 1998
Under the Data Protection Act 1998, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. We do not pass on your details to any third party or other Government department.
Data protection notice
The Welsh Government handles personal data in accordance with the Data Protection Act 1998. Sometimes we may contact you by mail, telephone, fax, e-mail or other electronic messaging service about goods and services that we believe may be of interest to you. By providing us with your contact details, you consent to being contacted by these methods of marketing.
Providing visitors with anonymous access
You can access all content within our website without any need to log in.
Automatic collection of information
As with all websites, automatic, anonymous records of which pages are viewed are maintained. The logging system will also collect various other non-personal data (such as operating system, browser or other access technology used, and screen resolution from each visitor's computer). The visitor's IP address will also be logged, but will not be used to personally identify any visitor.
This information will be aggregated together into anonymous statistical data only. The system will not collect any other data - and the data collated will remain the property of Welsh Government and will be used solely for the purpose of maintaining and improving the website.
Disclosure and visitor choice
The Welsh Government does not store any of the personal information captured about individuals who access the website - except where you have voluntarily chosen to give us your personal details via email, or when enquiring about or applying for any of our services. In these cases, the personal data you give the Welsh Government will be used exclusively for providing you with the information or service which you have requested.
Access to your information and contacting us